7.1 ROAS for a Leading D2C Health & Wellness Company, 63% Growth in Orders
At a glance
- IndustryHealth & Wellness · D2C
- ProductsMen's, women's, kids' health
- Focus marketsPan-India
- EngagementPerformance marketing · D2C
Overview
Objectives
The company wanted to scale customer acquisition profitably across its brand portfolio. The objective was to grow consultations, orders, and revenue while improving ROAS and keeping customer acquisition cost efficient. The key objectives were to:
- Scale customer acquisition profitably across the brand portfolio
- Grow consultations, orders, and revenue
- Improve blended return on ad spend
- Keep customer acquisition cost efficient
Key Strategies Implemented
Funnel-Stage Campaign Design
Prospecting, consideration, and retargeting were separated so spend could be scaled by the stage delivering the strongest incremental return.
Consultation-to-Order Funnel Optimisation
We optimised the journey from free consultation and assessment to purchase, improving the conversion rate at each step of the funnel.
Creative & Audience Velocity
A high cadence of creative testing and audience experimentation kept the account fresh, with winners scaled rapidly and fatigued assets paused.
Retention & LTV Focus
Lifecycle and retargeting campaigns drove subscription and repeat purchases, improving lifetime value and supporting a healthier blended ROAS.
Results
7.1
ROAS (blended)+63%
Orders−18%
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